https://thelowcodebuilder.com/tags/crm/Power Platform Tips Tutorials and Insightsen-ushttps://thelowcodebuilder.com/posts/two-way-sms-automation-sinch-power-automate/Mon, 16 Mar 2026 00:00:00 +0000<h1 id="building-two-way-sms-automation-using-the-sinch-connector-in-power-automate">Building Two-Way SMS Automation Using the Sinch Connector in Power Automate</h1> <p>Two-way SMS is one of the fastest ways to reduce support friction: customers text you, your systems react instantly, and you can still track delivery outcomes for compliance and troubleshooting.</p> <p>This post walks through a practical automation using recent <strong>Sinch SMS Connector</strong> updates:</p> <ul> <li><strong>Trigger:</strong> <em>When receiving a delivery receipt</em></li> <li><strong>Action:</strong> <em>Get message status</em></li> <li><strong>Trigger:</strong> <em>Receive SMS</em> (for inbound messages)</li> </ul> <p>We’ll build <strong>two flows</strong> (Power Automate supports <strong>one trigger per flow</strong>):</p>